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MariaRose Company

Privacy Policy

MariaRose Ltd. is concerned about protecting the safety and privacy of the Customers. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. We hope this will help you make an informed decision about sharing personal information with us.


What information we collect

We receive and store any information you enter on our Web site or give us in any other way:

  • Personal information. We collect information that can identify you, including your first and last name, telephone number, postal and e-mail addresses, when you book activities using our online activity desk, send requests, or otherwise voluntarily provide such information (for example, we may ask for your personal information when you're discussing a service issue on the phone with an associate).
  • Billing information. In order to confirm your bookings, it is necessary for you to provide us with your billing information, including credit card number, cardholder name, and expiration date. After you have received your booking confirmation, you need to print it out, enter your credit card details and fax it to the following number: 7 812 572 18 18.

    The fax is located in a private office, only our incoming executive has access to it. When sending a fax, please make sure that you hear the automated voice response of MariaRose Company.

    Your credit card information is strictly confidential. It is stored in our off-line database and is destroyed as soon as the reserved services have been provided. To book services or apartments using our site in future, you will need to send us your credit card details once again.

    We are concerned about your privacy. Transferring data via fax is more secure than via Internet. That's why we prefer this way of providing us with your billing information. But still, if you wish to send this information by email, we advise you to do the following: you print your booking confirmation, fill in all the data, except the last three digits of the number of your card, then scan the document and send us it at mariarosetours@hotmail.com. Then please call us at 7 812 575 50 82 and tell the last three digits.

  • Automatic Information. We automatically collect some information about your computer when you visit mariarosetours.com. For example, we will collect your IP address, Web browser software (such as Mozilla Firefox or Internet Explorer), and referring Web site. We also collect information regarding your activities on our Web site, such as trips viewed and purchases made. This helps us to determine how best to provide useful information to our Customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
  • Cookies. When you visit mariarosetours.com, we may assign your computer a "cookie". "Cookies" are pieces of information that are stored by your web browser on your computer's hard disk, for record-keeping purposes. Cookies only identify your computer; they do not personally identify you. We do not use cookies to identify specific users for marketing purposes. We do not match cookies to your purchase information. And we do not use cookies to track your movements after leaving our websites. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie; however, turning off cookies will limit your use of our website.

How we use your information

We may use personal and aggregated non-personal information received from you in the following ways:

  • To provide you with the information you request about our products
  • To fulfill your bookings and confirm your purchases
  • To ensure you are correctly billed
  • To target content on our website to more closely match your interests
  • To resolve disputes, collect fees, or troubleshoot problems
  • To prevent potentially prohibited or illegal activities

We never disclose your information

Mariarosetours.com keeps all your personal information strictly confidential. We never disclose your information to anyone and use it only for the purpose of your booking.


Changes to this Privacy Policy

MariaRose Ltd. may update this policy from time to time. We will not reduce your rights under this policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.